7         Use

 

ePNJPOS is a program that merchants can install on their Microsoft® Windows®-based, Internet-connected computers that will allow them or their employees to process transactions without having to log into the eProcessingNetwork Merchant Support Center.

7.1  ePNJPOS Diagram

The ePNJPOS desktop icon () Double-click to open the software. You will be asked to login.

Figure 7–1a ePNJPOS Main Screen

 

1. ePNJPOS Software Version
2. The clerk’s name that is logged in to this terminal will show here.
3. Now you can access help from within the ePNJPOS. This will provide video tutorials and FAQ to assist you with ease.
4. To access the Terminal Assistant, click here. When you click this button, the ePNJPOS will close and the login window for the Terminal Assistant will open.
5. This button will minimize the software to your task bar.
6. This button will maximize the software to the size of your monitor.
7. This button will close and log the current user out of the ePNJPOS software.
8. This button is the log out button. Click this button to access the login window.
9. To process cash transaction, click the Cash button. You can now track cash transaction thru the Activity Reports of the Merchant Support Center.

 

 

Figure 7–2b ePNJPOS Main Screen

 

10. To process scanned/swiped check transactions, click the Check button. If you are set up with a Image check scanner, then an image of the check will be attached to this transaction in the Activity Reports of the Merchant Support Center.
11. The Reprint button allows you to reprint the receipt. This button will become available when a reprint is available.
12. To cancel any transaction or action, click the Cancel button.
13. You can either use the key pad here or the 10 key on your key board.
14. For Swiped* Transactions, click the Return button.
15. To void a transaction you recently processed, click the Void button.
16. For Swiped* Authorization Only transaction, click the AuthOnly button.
17. Credit Card Sale is the default transaction type. For Manual Credit Card Sale transactions click here or proceed with entering the dollar amount. The manual transaction dialog box will open. Enter as much information as possible for best results. If your terminal assistant is configured with a credit card swiper, then you can proceed with your sale. Enter the dollar amount and click enter, and follow the prompts.
18. The display screen will have prompts to guide you thru the transaction process.
19. The type of transaction that is being process is listed here.