10   Void

 

WARNING! A voided transaction CAN NOT be un-voided.

 

Generally, this feature is set for managers only. A voided transaction CAN NOT be un-voided. The void feature will open a list of all current transactions in our system for your account, not just the transactions processed thru ePNJPOS terminal.

 

1. Click the Void Button.
2. Void Dialog window will open.
3. A list of all current transactions in our system for your account will open.
4. Select the appropriate transaction.
5. Click the Void Transaction button.
6. You will be returned to the ePNJPOS main screen for processing.
7. Wait for approval.

11   Cash Sale

 

Cash transactions are manual transaction.

 

1. Click the Cash button.
2. Manual Cash Transaction dialog window will open.
3. You can now track cash transaction thru the Activity Reports of the Merchant Support Center. Enter accurate information for better reporting.
4. When the transaction is complete, a receipt will automatically print if a printer is selected. Click the reprint button to reprint the receipt.

12   Check Sale

To process scanned check transactions, you must be set up with a check processor. If you are set up with a Image check scanner, then an image of the check will be attached to this transaction in the Activity Reports of the Merchant Support Center.

 

If you are using a check scanner and the terminal assistant has been properly set for this device:

 

1. Enter the dollar amount with the keypad or 10 key on the keyboard.
2. Click the enter button.
3. Tax* prompt: Enter tax amount if not already calculated &/or click enter.
4. Use scanning device to scan the check.
5. When transaction is approved, receipt will automatically print if a printer is selected. Click the reprint button to reprint the receipt.

 

To process a manual check transaction:

 

1. Click the check button.
2. Manual check transaction dialog window will open.
3. Enter all information requested to your best ability. The information required will be determined by your check processor. Enter accurate information for best rates for transaction processing.
4. When the transaction is approved, a receipt will automatically print if a printer is selected.  Click the reprint button to reprint the receipt.

 

* Tax, Tip, Convenience Fee and Last Four Digits settings can be found in the ePNJPOS Configuration section of the Merchant Support Center.