We're certainly sorry to hear you're closing your eProcessingNetwork account. We always appreciate any feedback merchants are willing to offer as to why you have decided to close your account.
You can pass your customer information and a few order details to our secure hosted page, where we collect all the credit card data and process the transaction on a real-time basis. After the transaction has been processed, we can automatically post back to you or we can present an authorization page on our site that indicates the status of the transaction with a redirect button.
Because of the security concerns related to these accounts, it will be necessary for you to download, print, complete, sign and fax us the eProcessingNetwork Close Internet Payment Gateway Account Request Form, allowing us to verify your authorization to close the account.
Normal fax processing takes 1-3 days. You may fax this notification to us at: Fax Number: (713) 880-0330
If you do not have access to a fax machine, you may mail this notification to us at: Address: 1415 North Loop West, Suite 1185, Houston, TX, 77008
If you prefer to email this notification, please send the closure form as a stand alone attachment in PDF format to: support@eprocessingnetwork.com
Any Questions please call: Tech Support: (800) 971-0997
Due to numerous attempts by unauthorized persons to gain access to merchant's accounts, if either of the above items are missing or incomplete, the faxed request can not be processed. We regret the inconvenience, however, it is necessary to protect the integrity of merchant's information.